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Yes you do and there is no obligation to continue. You only pay tax, regulatory, and 911 fees which is $2.83 per user per month.
You can reach real, live support agents dedicated to you 7 days a week by email, phone and live chat. Emails are always responded within 45 minutes or less. Monday-Friday 5am-10pm PStand Sat-Sun 7am-8pm PST.
No there is not. After the first 30 days there is no obligation to continue using the service and there are no cancellation fees, penalties or anything as such.
All our communications go through Tier A carriers and we donot mess around with cheaper carriers. We know your business depends on us which is why we have our dedicated servers in Equinox which is the most prestigious and reliable server company for top telecommunication providers in the world.