Record inbound and outbound calls. Listen to past call recordings at any time to ensure compliance with quality standards.

Call waiting functionality gives teammates the ability to receive calls while they are currently on another call.

Three-way calling feature let you add a third party to your business calls.

Caller ID gives your teammates the flexibility to select the line they wish to call from. A main line, a specific team, or their own personal extension.

PhoneSpeak provides every user with voicemail technology.

Transcribe voicemail messages automatically and immediately.

No static here. Enjoy High Definition voice calls without interruption.

Let teammates know when you're available, away, or busy with a simple status indicator.

Global address book contains the name and phone number of every employee using PhoneSpeak in your company, so you can easily look them up and send them a message or call them.

Ring multiple agents at once to ensure that calls are distributed in the manner that best suits your business needs.

Easily configure your multi-level Interactive Voice Repsponse to ensure that each caller is directed to the right team or teammate.

Upload your own music on hold or use one of ours.

Receive calls when you want and how you want with custom business hours. Even set unique business hours for each of your phone numbers.

Communicate with your team through the built-in instant messenger.

Send and receive unlimited text messages. Communicate with your customers via text to improve their customer experience.

Monitor the performance of your team so you can make intelligent business decisions based on comprehensive data.

Promote collaboration within your team with one-click dialing to PhoneSpeak users on the same company account.

PhoneSpeak allows you to port your existing numbers, free of charge.

Call handling gives immense flexibility to forward calls wherever you want, whenever you want.

Make yourself memorable and easy to reach with a toll-free phone number that customers can call from anywhere.

Manage and assign multiple numbers in just a few clicks.

Add, manage, or delete teams. No waiting for a phone service representative to get around to your request.

Add, manage, or delete your teammates as your business grows.

PhoneSpeak sells and provides support for desk phones for businesses that require a physical phone.

Manage your desk phones with a click. Reassign phones, numbers, or teams to fit your needs.